AirSpeed Telecom’s ‘Gold Partner’ accreditation will enhance existing services while also offering greater workplace mobility and reduce telecommunications costs
AirSpeed Telecom, a leading provider of high-performance telecommunications products and bandwidth services to business, enterprise, and public sector clients, has announced a voice solution partnership with Intellicom, the international business telephony and contact centre provider. The integration of the new solutions into AirSpeed Telecom’s product offering will assist end-user customers in their quest to achieve superior operational excellence and enhanced customer experience.
The partnership sees AirSpeed Telecom become an Intellicom “Gold Partner” and recognises the businesses significant experience and expertise in managing IP based telephony to business, enterprise and government clients in Ireland.
The new Voice over IP (VoIP) solutions include a full-featured business telephony and contact centre system that carries voice and other multi-media traffic across broadband networks for a predictable monthly fee. By leveraging the power of IP networks, organisations can promote better customer experience, enhance workplace mobility, including remote working solutions and reduce telecommunications costs.
Formal “Gold Partner” accreditation enhances Airspeed Telecom’s existing service offering, which includes connectivity, cloud, security and resilience, to include a feature rich unified communications platform. The system allows organisations of any size to manage all inbound and outbound communications, including business voice, email, social media, messaging and chat, as one application and integrate with CRM systems and line of business applications.
Welcoming the announcement, Charles O’Reilly, AirSpeed Telecom General Manager said: “Our customers’ needs are changing and at AirSpeed, we like to think that we’re able to innovate to meet those developing requirements. While best known for high class connectivity, AirSpeed are increasingly offering business class solutions that are beyond connectivity and this announcement underlines this capability.” He went on to say, “We’re fully committed to helping our customers benefit from the latest communications technologies while protecting their existing IT service investment. Working with best-in-class vendors, such as Intellicom, ensures that our customers can perform to their full potential.”
Commenting on the partnership, Neil Wisdom, Managing Director with Intellicom said: “We’re very excited to have an organisation with the experience and calibre of AirSpeed Telecom on our partner programme. Given the depth of their skills, significant market presence and complementary product and service portfolio, we’re confident that together we can help businesses to take their communications strategy to the next level and use it to deliver real competitive advantage.”
Delivering bespoke communications solutions over fibre, wireless and copper infrastructure, AirSpeed Telecom works with businesses on the island of Ireland across a range of sectors, including financial services, construction, food and beverage and hospitality. Among the clients that AirSpeed Telecom is proud to work with are Chill, Keelings, Manor Farm and Kilsaran.