Critical Healthcare and the National Ambulance Service renew three-year contract worth up to €15m

The National Ambulance Service operates from over 100 ambulance stations located across Ireland and Critical Healthcare will now be the managed service provider for all medical consumables to the service on a national basis. The National Ambulance Service has been working with and utilising Critical Healthcare for the purchase and supply of emergency medical supplies and patient consumable products throughout the HSE since 2014.

The company will supply the National Ambulance Service with a wide range of medical consumable products required by ambulance staff within the service in the delivery of every aspect of patient care and comfort which include; Personal Protective Equipment, resuscitation equipment, dressings, bandages, surgical masks, oxygen masks, temperature and blood pressure monitors, syringes and needles, disposable linen, stretcher sheets and fleece blankets.

The move follows the news that the company recently invested over €500,000 in a new 30,000 sq. ft headquarters facility in Tullamore, County Offaly. In addition to expanding its physical location, Critical Healthcare has also increased its workforce to over 30 employees.

Critical Healthcare will continue to utilise its bespoke and innovative on-line procurement software, Medlogistix, to fulfil its contract with the National Ambulance Service. This pre-authorised system allows its customers to order products on a 24/7/365 basis and can be accessed remotely via a secure web portal, allowing for a seamless and standardised supply chain which is essential in a demand driven, pressurised emergency service environment.

A number of the consumable products supplied to the National Ambulance Service will come from the MediLinen and Duramedic range, a top-quality line of products that have been developed in-house by Critical Healthcare.

Dr. Anne Cusack, CEO of Critical Healthcare, says:

‘We’re delighted that The National Ambulance Service is renewing its agreement with us. This contract represents an important endorsement for Critical Healthcare’s Medlogistix software, which is recommended by the UK’s ‘Lord Carter Review’ as Best Practice and the positive impact our solution continues to have on the National Ambulance Services network.’

‘The HSE defines patient care consumable products and any other products as the medical, surgical, janitorial and any other consumables that are required by the day to day operation of Ambulance stations and vehicles. The managed solutions will require Critical Healthcare to purchase, warehouse and deliver on a consolidates basis the range of Consumable Products required for the National Ambulance Service throughout the HSE.’ 

Martin Dunne, Director of the National Ambulance Service says:

We are delighted to be continuing to work with Critical Healthcare as we continue our journey in developing and delivering our services. Critical Healthcare’s Medlogistix system has been an invaluable asset to the service, particularly in this Covid-19 pandemic, ensuring timely and seamless delivery of essential equipment. The management solution will add even greater value to the services in managing the process in this dynamic environment.’

Established in 2000, Critical Healthcare boasts a diversity of customers that covers emergency services, armed forces, and local authorities across eight European countries, with expansion into more planned. An approved HSE and NHS supplier, Critical Healthcare works with emergency service providers across Ireland, UK, Germany, Denmark, Sweden, France, Spain and Poland, ensuring that healthcare professionals have all of the essential medical products they require to diagnose, resuscitate and rehabilitate a patient.

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