New Irish digital healthcare business, VIGO Health, partners with innovative Abi Global Health to offer instant online access to ‘Ask a Doctor’ service that provides trusted medical advice in minutes

  • First partnership of its kind in Ireland links VIGO Health customers to network of trusted Irish based doctors
  • Partnership allows unprecedented ease of access to doctors 24/7 via messaging apps such as WhatsApp, Messenger and Viber

VIGO Health, a new and innovative digital health cover proposition that covers everyday health costs under one simple plan, has today announced a partnership with Irish company Abi Global Health to provide customers with access to their virtual ’Ask a Doctor’ service.

The on-demand ‘Ask a Doctor’ service provided to VIGO Health by Abi Global Health is unlimited, available 24/7 and accessed online or via messaging apps without an appointment and gives customers access to trusted advice from a qualified Irish based doctor within minutes.

The facility is one of 30+ everyday health services offered by VIGO Health, a business primarily aimed at those without private health insurance but who would like access to a range of every day health supports. By combining innovative digital healthcare solutions and cash benefits, VIGO Health brings together a host of everyday supports to help customers connect to the health professionals they need, at the time they need them. Costing less than €10 a week, paid via a monthly subscription, the service offers one health cover plan for just one price – all on one digital platform.

Abi Global Health uses Artificial Intelligence and machine learning algorithms to match users’ questions to the best suited doctor who will answer in minutes. Users simply send their health questions to licensed doctors via their favourite chat apps (WhatsApp or Facebook Messenger) anytime, anywhere and within 3 to 5 minutes, the user will receive an accurate answer from one of Abi’s doctors.

Abi’s goal is to use micro-consultations to transform the way people interact with doctors. They do this by alleviating the pressure on the healthcare system by freeing up physicians’ time by up to 85%, compared to synchronous consultations via chat, voice, or video. 70% of Abi’s consultations prevent further medical intervention.

An Irish company, Abi Global Health operates in dozens of countries across Europe, Asia, the Americas and Africa servicing more than seven million people, in partnership with insurance and healthcare companies, governments and NGOs.

Ruth Bailey, CEO of VIGO Health, says she is delighted that VIGO Health is Abi’s first ever first Irish customer. “This innovative partnership with Abi offers our customers incredible access to the health connections they need, wherever they are. Abi shares the same vision as us in relation to ease of access to the health support you need, at the time you need it.”

Kim-Fredrik Schneider, CEO of Abi Global Health, said: “Abi Global Health was founded around our shared belief that healthcare should be radically convenient, easily available and consistently excellent. This belief is also shared with our new partners VIGO Health, who we are delighted to have partnered with. We saw an opportunity in telemedicine to create an innovative service that has never been offered before – medical micro-consultations and VIGO Health really share this vision of innovation in healthcare.”

VIGO Health has also partnered with other leading industry names to deliver the service, including:

  • Health Hero – Provider of virtual consultations with GPs, Physios, Mental Health
  • Meaghers Pharmacy – Provider of free prescription delivery, along with a 10% discount for their online store
  • Charter Medical – Provider of ‘At Home’ screening kits

Instagram – @vigohealthireland

Facebook –@VIGOHealthIre

TikTok –

Twitter – @AbiGlobalHealth

Instagram – @abiglobalhealth